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For password and any technical support related issues call the NYeC Service Desk at:

Monday through Friday, 9 AM to 5 PM

Calls received after normal business hours will be fielded by an answering service and your issue will be addressed immediately
once directed to the NYeC technical support team member on call for that evening or weekend.

Non-urgent matters can also be sent to us by email at

Long Island
551 North Country Road, Suite 206, St. James, NY 11780

14 Penn Plaza, 225 West 34th Street, 9th Floor, New York, NY 10122

P.O. Box 800038, Elmhurst, NY 11380

To reach a NYCIG customer service representative, please call 631-250-9191

For issues related to privacy of your information, please contact us: