A RHIO is a Regional Health Information Organization made up of hospitals, doctors, and other healthcare providers. A RHIO uses secure computer networks to share information about their patients in an effort to provide better healthcare.
NY Care Information Gateway is a RHIO serving the communities of New York City, Nassau and Suffolk Counties. It has been established to provide technology that links patients and their healthcare providers with immediate, personal health information.
By being part of NY Care Information Gateway, you are allowing your doctor, hospital and other healthcare providers to see your health information, in order to provide you with the best care and treatment. This can make a difference if you are very sick or are in an emergency situation.
If your local hospital, doctors, or other healthcare providers are members of NY Care Information Gateway, you can participate by signing a consent form.
It is FREE for patients to participate. You will only need to sign a consent form. If your doctors, local hospital or extended care facility are members of NY Care Information Gateway you can join at their offices.
NY Care Information Gateway only manages health data; it does not provide medical services. Patients will still have to pay for their healthcare through insurance and co-payments.
When you visit any provider member, information about your care such as medications prescribed, diagnoses, and test results may be stored electronically. Doctors who have your permission can then view this information.
When you visit your doctor, hospital or lab, let them know you would like to participate in NY Care Information Gateway. They will ask you to sign a consent form. This will give them permission.
You will only sign a consent form for the facilities that you want to see your information.
No, all of your health information will be visible to the doctors who have your permission.
Patients can correct their health information by making a written request to the medical provider who made the entry. Patients may also call NY Care Information Gateway at (631) 250-9191.
The standards, which protect your privacy rights now, will continue to be enforced when you participate in the network. If you have questions or concerns, you may contact NY Care Information Gateway at (631) 250-9191 during normal business hours.
551 North Country Road, Suite 206, St. James, NY 11780
14 Penn Plaza, 225 West 34th Street, 9th Floor, New York, NY 10122
P.O. Box 800038, Elmhurst, NY 11380
To reach a NYCIG customer service representative, please call 631-250-9191
For issues related to privacy of your information, please contact us: Privacy@NYCIG.org