Data security is maintained whether it is in transit or stored. To ensure a high level of privacy and security for our patients and providers, NY Care Information Gateway has established policies and procedures to provide guidance and instruction when using the NY Care Information Gateway. Patients can request a list of everyone in NY Care Information Gateway who has accessed their records. Patients can request an audit annually at no charge. In addition, NY Care Information Gateway conducts its own periodic audits to ensure that participants are complying with the RHIO’s policies and procedures governing access. The results of the periodic audits are available upon request.
551 North Country Road, Suite 206, St. James, NY 11780
14 Penn Plaza, 225 West 34th Street, 9th Floor, New York, NY 10122
P.O. Box 800038, Elmhurst, NY 11380
To reach a NYCIG customer service representative, please call 631-250-9191