Healthcare Providers in the network will be able to access the following services and information:
NY Care Information Gateway serves New York City, Nassau and Suffolk Counties.
All users need to be trained on RHIO policies and procedures. Training can be provided onsite or online.
The initial costs for joining the network will vary based on the level of participation. At this time, there are no fees for basic services. Please contact NY Care Information Gateway at (631) 250-9191 to learn more about the levels of participation and the services available.
NY Care Information Gateway is dedicated to full privacy and security to help enhance and maintain patient and provider trust. Patients have rights to privacy under federal and state laws like HIPAA; those rights are in full force for all providers in the network. Your patients’ health records will only be looked at within the rules of the current laws. NY Care Information Gateway will only provide access to the providers chosen by your patients who are in the network and involved in their care.
No, all of your health information will be visible to the doctors who have your permission.
Patients can correct their health information by making a written request to the medical provider who made the entry. Patients may also call NY Care Information Gateway at (631) 250-9191.
The standards, which protect your privacy rights now, will continue to be enforced when you participate in the network. If you have questions or concerns, you may contact NY Care Information Gateway at (631) 250-9191 during normal business hours.
551 North Country Road, Suite 206, St. James, NY 11780
14 Penn Plaza, 225 West 34th Street, 9th Floor, New York, NY 10122
P.O. Box 800038, Elmhurst, NY 11380
To reach a NYCIG customer service representative, please call 631-250-9191
For issues related to privacy of your information, please contact us: Privacy@NYCIG.org